When you purchase your ghd Chronos or ghd Chronos Max using the code ‘TRADEIN’ at check-out, you will be sent a flyer with a QR code to produce your shipping label with your new tool. After your new straightener is delivered, package up your old straightener and send it to ghd within 14 days using the pre-paid shipping label, ensuring you keep proof of postage. Please click here to read our Trade In Programme Terms and Conditions for more details about sending your old straightener back to us.